Lack of Post-sale Customer Service

Back in May 2005 I purchased an Averatec C3500 tablet PC. It was a bit of an impulse buy but I was looking for another model from Averatec that had everything the C3500 has but no tablet and after getting a demo I decided to buy one. I’m pretty happy with the laptop except that the beast runs hot and has pretty awful battery life. I can squeeze two hours out of it but that’s the maximum. On the other hand it’s fairly light and saved our butts during a recent trip to Spain.

But this entry isn’t about the laptop or Averatec. It’s about a different company with apparently crappy customer service.

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